Okay.. time to get real here. The service here is choppy at best. Front counter service- well I have been in 3 times in a row to buy toner they exclusively supply and they have been out for a month. The service person could not care less that my large printer has been out of commission due to this issue. Doesn't even look up from computer when (slowly)answering questions. Had good service from their install team, but wow does the front counter service differ! Avoid buying anything where they are the exclusive suppliers and you'll avoid the extreme frustration I have put up with.
Amanda Paulos
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May 07, 2020
excellent print service. Received an fast quote response, ordered and picked up the next day! They chose nice paper for my print job as it was tricky to do over email.
Robin M.
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August 20, 2020
A.F. Smith has a great selection of office supplies, and back to school items. They are in a great location just outside of town, with convenient, free parking.
Maria Pereira
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November 26, 2015
Not impressed. Opening hours are at 8:30 I called and called no one answered. Can only leave a general message unless you know an extension or name which I didn't because I needed to order ink cartridges. I left a message and someone called me back at 9:00 so do you open at 9 then?
I had called a competitor in the meantime and got instant and very polite service!
You've got to do better than that.
Maria
Martin Burrows
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January 26, 2019
A.F. Smith
Took a MacBook Pro for what should have been a routine battery changed, $375.
Was informed by A F Smith battery was installed but the screen won’t power and only works on an external monitor.
A F Smith offered to order new parts at my expense.
A F Smith installed the old battery back into the Mac Book Pro and now the Mac Book Pro will not power on.
Mac Book Pro had no issues prior to an authorised service centre working on my Mac Book Pro.
Our Address
Hamilton, Bermuda
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Okay.. time to get real here. The service here is choppy at best. Front counter service- well I have been in 3 times in a row to buy toner they exclusively supply and they have been out for a month. The service person could not care less that my large printer has been out of commission due to this issue. Doesn't even look up from computer when (slowly)answering questions. Had good service from their install team, but wow does the front counter service differ! Avoid buying anything where they are the exclusive suppliers and you'll avoid the extreme frustration I have put up with.
excellent print service. Received an fast quote response, ordered and picked up the next day! They chose nice paper for my print job as it was tricky to do over email.
A.F. Smith has a great selection of office supplies, and back to school items. They are in a great location just outside of town, with convenient, free parking.
Not impressed. Opening hours are at 8:30 I called and called no one answered. Can only leave a general message unless you know an extension or name which I didn't because I needed to order ink cartridges. I left a message and someone called me back at 9:00 so do you open at 9 then? I had called a competitor in the meantime and got instant and very polite service! You've got to do better than that. Maria
A.F. Smith Took a MacBook Pro for what should have been a routine battery changed, $375. Was informed by A F Smith battery was installed but the screen won’t power and only works on an external monitor. A F Smith offered to order new parts at my expense. A F Smith installed the old battery back into the Mac Book Pro and now the Mac Book Pro will not power on. Mac Book Pro had no issues prior to an authorised service centre working on my Mac Book Pro.