Brown & Co. sells my favourite Glam Pop popcorn🙌🏾. And has a beautiful selection of books upstairs. I really stopped by today to visit The Glaze Cafe located upstairs at the rear of the Bookstore. However, this department store has everything - clothes, shoes, party supplies, gifts, food and snack items, toys, candles, house adornments, perfume, jewelry, holiday items and cards for all occasions and a whole lot more. This store can be accessed from three points of entry - Front Street, Queen Street and Reid Street!
I stopped by here with my family members to get a few souvenirs and keepsakes. We found a lot of things of interest, but we settled on buying several t-shirts and trinkets. The store appeared to be orderly and neat upon our entry into the store. There was a female cashier who was behind the desk who took me after another male cashier was just goofing off behind the register.
upon my shopping experience today I gave 3 stars only because some of the staff ( besides 1 employee) plus the security guard made me feel very uncomfortable only due to the fact that their approach was more of a I'm watching you and singling you out to make sure you don’t steal basically and as a BERMUDIAN I find that appalling. I understand that they have to make sure something of that nature doesn’t happen, but to only single me out of many many people that were in there is pure ignorance. Not to mention this isn’t the first time it has happened to me and my family at this establishment previous security guards did the same thing followed us all around and only us and I’m a bit confused as they definitely have seen us before purchase our items, so why would you think we would do something mischievous????. The only staff member that I truthfully appreciated and was beyond beautiful and helpful was yazmin G or Jgilbert as it states on the receipt. Brown and co give her raise !!!!!! Her customer service skills were wonderful as for the security guards and other employees they need more training. To busy following the wrong people around when you could be missing the person that is actually up to something please work on this brown and co. I think I’ll be taking a little break from this business and purchase my perfumes elsewhere, if it does however happen again if i decide to venture back in I will be speaking to corporate.
Great store. Lots of different stuff from shoes to books and everything inbetween...I always get my earrings from there
The coffee section staff are very unpleasant. Ordered coffee and a donut, there was no one else in the que except one person before me. The staff wrote down the order and the guy behind the counter just gazed into nothing walking up and down doing nothing, after about 20min standing and watching him, he asked again what we ordered but he wrote it down? Get better staff your custom service is pathetic!! Don't recommend getting a coffee and snack there at all!
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