This was the worst vacation I’ve ever had! I’ve been to Bermuda many times but this was my first time here and my last. My ocean view room was full of ants, counters, showers, everywhere. The room was outdated but the worst of it was that outside my ocean view room were toilets! The loud music playing from the workers next door wasn’t the way anyone would like to wake up on vacation. Food was absolutely horrible. It took anywhere from 30min to 45 min to get food and it wasn’t seasoned at all although prices are very high. Unreal. I had to move the bed just to plug in my phone to charge. Just awful! One of the women who worked the front desk was short with me when I needed help finding a place to eat because the one restaurant there was only open at certain times. She told me to download an app like I was from around there and knew how to use it. I didn’t and ended up paying for food from too far away and it cost me $60 for a small meal due to travel.
Amazing location on a very private beach. This is some of the best swimming you can find. Quiet, but within walking distance to a great restaurant next door and a local market. Next door to the local college. The restaurant and bar are quiet but very good. You can take a taxi easily to any of the towns on the island. The staff is very professional and friendly. It seems like the locals are very friendly. Don't forget to pack a bottle opener and lots of sunscreen.
Stayed one night due to bad weather and a canceled flight. had a great view from the room, however, the room was full of ants. Breakfast was very disappointing. There was no bacon, no bagels in fact four things we ordered were not available. Coffee was cold. Very pleasant waitress was very embarrassed and said she had no one to complain to. Very disappointing would not recommend.
rennovations are on-going. The wait and housekeeping services are thorough and personable. The front desk staff is attentive. The location on the south shore is gorgeous, centrally located, and close to bus service.
Cole at the front desk made our day by accommodating us last minute and providing us access to the beach, beach chairs and towels. After visiting the Horseshoe beach and seeing it overcrowded with all the American tourists, we went to elbow beach that didn’t provide beach chairs/umbrellas. So we ended up here around the sunset. Cole, you are the best!
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