This review is long overdue, my family stayed at this Fairmont years ago. The staff was amazing, especially housekeeping. Every night we came back to a spotless room and the ladies took extra care with my daughter's stuffed animals; lining them up along the bed. We had beach access to one of the most picturesque beaches in the world: horseshoe bay. I hope this hotel is able to open up in time for summer, we'd love to return.
Cathy Houde
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September 21, 2018
Our overall experience was excellent, we spent a week on the property. Everyone at the front and concierge desks were very friendly and helpful. Shuttle drivers were very helpful and on our last morning brought us up to see a great sunrise. Onsite restaurants are expensive. 2 out of 3 visits to the Jasmine lounge we had below average service. We frequented the coffee shop, lots of gluten free options, we just wished it would have stayed open later. The grounds are very picturesque and the ocean club beach is beautiful. I wasn't a fan of the giant herd of ducks out front but plenty of other patrons were and fed them. Boundary the sports bar on property is really nice, good food and excellent service.
Zachary Humerick
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December 16, 2021
The rooms were clean and the location was nice.
Make sure you secure your money though. One of their staff took $70 from my wife’s suitcase.
I reported it to the desk, and they said they would get to the bottom of it and contact me. They never contacted me again. This was about 3 years ago.
As nice as it was, I’m not sure if I’d be willing to stay again if I can’t trust them to keep my stuff safe.
Amelia G
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March 05, 2021
We had a great time. I never swam in the ocean, but it was all quite beautiful. The restaurants on site weren't so amazing, but the windows on the sound, or something like that was incredible for breakfast! We had a great experience here!
Gayana Dobbin
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March 12, 2019
Great location. That was my favorite part of the hotel as it's very close to horseshoe beach. The down side is that you have to take a shuttle to get to the beach and really anywhere else in the area. We did manage to walk to a bar not far away but there is not much sidewalk. The golf course is quite beautiful and well maintained. The hotel is generally very clean and rooms are quite large. Overall we enjoyed the experience, just wished the beach was easier to get to.
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101 South Shore Road, SN 02, Bermuda
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This review is long overdue, my family stayed at this Fairmont years ago. The staff was amazing, especially housekeeping. Every night we came back to a spotless room and the ladies took extra care with my daughter's stuffed animals; lining them up along the bed. We had beach access to one of the most picturesque beaches in the world: horseshoe bay. I hope this hotel is able to open up in time for summer, we'd love to return.
Our overall experience was excellent, we spent a week on the property. Everyone at the front and concierge desks were very friendly and helpful. Shuttle drivers were very helpful and on our last morning brought us up to see a great sunrise. Onsite restaurants are expensive. 2 out of 3 visits to the Jasmine lounge we had below average service. We frequented the coffee shop, lots of gluten free options, we just wished it would have stayed open later. The grounds are very picturesque and the ocean club beach is beautiful. I wasn't a fan of the giant herd of ducks out front but plenty of other patrons were and fed them. Boundary the sports bar on property is really nice, good food and excellent service.
The rooms were clean and the location was nice. Make sure you secure your money though. One of their staff took $70 from my wife’s suitcase. I reported it to the desk, and they said they would get to the bottom of it and contact me. They never contacted me again. This was about 3 years ago. As nice as it was, I’m not sure if I’d be willing to stay again if I can’t trust them to keep my stuff safe.
We had a great time. I never swam in the ocean, but it was all quite beautiful. The restaurants on site weren't so amazing, but the windows on the sound, or something like that was incredible for breakfast! We had a great experience here!
Great location. That was my favorite part of the hotel as it's very close to horseshoe beach. The down side is that you have to take a shuttle to get to the beach and really anywhere else in the area. We did manage to walk to a bar not far away but there is not much sidewalk. The golf course is quite beautiful and well maintained. The hotel is generally very clean and rooms are quite large. Overall we enjoyed the experience, just wished the beach was easier to get to.