Incredible stay at the Rosewood made for a dream honeymoon. The service was exceptional and the amenities were second to none, particularly the Rosewood Beach Club. Only feedback I had was that a small cafe setup would be great for the days where we wanted an iced coffee or quick breakfast (parfait or pastry) on the run. We were always able to plan around using the Brasserie and Tucker's Bar for those items but that experience was a bit more like ordering takeout from a nice restaurant. In the end we were not complaining because the coffee and breakfast was terrific. Such a small nit, truly phenomenal experience and we cannot wait to come back to Bermuda as well as to try out other Rosewood locations.
Overall, a beautiful property. Staff was top notch all around. The shuttle drivers were amazing, and desk staff were very helpful. Bars and restaurants were good. Not great, but perfectly fine. Was disappointed with two things: 1. Made tennis reservations for me and my daughter one day. We got there, and there was no pro on site, no one to rent us racquets or accommodate us. It was a disappointment. I had to call my wife to check on the status since no one answered the phone at the hotel. The concierge seemed "mad", according to my wife, but also suggested I made the appointment for the previous day - when I was out golfing. It was their mistake, not mine. 2. A small thing, but stock some more snacks and drinks in your lobby shop. Maybe have a coffee shop or something. It is a pain to have to go to a restaurant every time you want a simple drink. Thanks.
Your staff is your greatest asset. Everyone is friendly and helpful. The room was lovely with a great view. The physical plant is nice, but the adult pool could use a good scrubbing with tile replacement. The food is excellent overall, especially at the beach club. I can't say enough good things about the Conservatory. I could stay there for my entire stay.
Came up to Rosewood for a cocktail whilst visiting Bermuda. The bar was so luxurious and immaculate. The staff were very polite and service was fantastic. This was not just drinks, it was a whole experience.
We have been coming for years and I think Rosewood BDA is getting better and better! We LOVE it there! i wish you would have more golf carts accessible for rent, if you are not staying in a suite. They make a huge improvement/difference to the overall experience! And definitely recommend going back to the older policy where you were guaranteed a golf cart if staying in the Harbourfront rooms. These rooms are a long walk from main hotel, especially if you are older, or injured.
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