Customer Service is EVERYTHING! I was initially drawn to TABS-The Authentic Bermuda Shorts for the quality clothing they offer...wanting to buy my wonderful husband something special for Father's Day. What will keep me coming back is their excellent customer service! Through no fault of TABS my order was lost in delivery and Father's Day was coming up fast. I informed TABS I did not receive my package. Charley, from TABS immediately sent me an email with apologies, but went well beyond. My package was an international purchase between Bermuda and USA. She contacted the international delivery, let them know of the problem and advised them to contact their local connection in the states. I, also, worked to contact the delivery service, but couldn't get through. I told Charley of my efforts and now my further frustrations. She personally called me, let me know a new order was sent out and would be delivered to me the following day. Further, she sent me an email regarding the delivery service which allowed me to sign up for a greater amount of tracking notifications of my package...all with two days to spare before Father's Day. Charley and TABS have made my first time experience with their lovely shop truly positive. Customer service is everything!
It's always so hard to find a great gift for a guy! At TABS you can find the classic Bermuda Shorts reinvented with a modern style and their bright colors are all named after iconic Bermuda favourites. I'm so glad they've opened their own boutique! Don't miss this shop when you visit Bermuda!!
Love these shorts! I live in the UK but they get worn nearly every day. Hardwearing and a conversation starter! Bought a lot of pairs for our destination wedding for groomsman and co and got a large order discount which was excellent. Great customer service as one groomsman lost some weight and needed to get a pair changed before the big day. Store honoured an exchange as they hadn't been worn.
One of My Favorite Stores in Bermuda Great Shop & awesome shorts, Staff is really helpful. Great Quality!
Shopping at TABS was a fantastic experience. Rebecca and Charley were so friendly and helpful. They had great energy and knew exactly what would work for us. We are so glad that we stumbled upon this gem in Hamilton. We will definitely come back and highly recommend shopping at this welcoming and top-notch establishment.
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