The service here was amazing! The staff is so friendly and helpful. The drinks and food are great, the resort is a perfect location with an amazing view of the beach and water. Chairs and umbrellas are set up on the beach for daily use. Snorkel and kayak gear is available to use on the beach. Church Bay beach is a close walk and a gorgeous beach to visit while there. We had an awesome time and will definitely be back again!
Stayed here for a long weekend. As some reviewers have mentioned, this place is pretty far away from everything else, and amenities aren’t great so make sure to bring what you need. Hotel had terrible wifi and rooms were buggy and felt kinda dirty. No outlet near the bed, which is a small but noticeable inconvenience. Doors slam loud and I could also hear loud noises above me. I think I was there during an off time, which was nice because the private beach and pools weren’t crowded. Food quality and variety was just okay, service was also just okay. Sometimes it took a while to get the attention of waitstaff during meals. Amazing views, the private beach was lovely and the whole area *looks* nice but I think the resort is due for some much needed TLC and is ultimately too pricey for what you’re actually getting. I’m giving it 3 stars because 2 seems too harsh. If I had stayed for longer than a weekend, I think The Reefs would have been a disappointment.
It is truly our favorite place in Bermuda! We celebrated 40 years of Marriage Sept10 and would not be anywhere else but The Reefs. Gourmet meals, Incredible Beach, rooms with a great view, infinity pool overlooking the beautiful Atlantic, full complementary breakfast and excellent staff make this a 5 Star Resort. Everything is right there. Beautiful beach with chairs umbrellas steps away and a beautiful Spa Serena where my husband and I had fabulous massages and body treatments. Awesome Yoga classes over the ocean at the point! Everyone is so happy and treated us so special during our 7 day stay. Thank you for the most beautiful room at the point! We had such a memorable 40 th Anniversay! Special thanks to Joni & Wilfredo who never missed a beat as our wait staff. Our incredible omelette man and the distinguished Bermudian host who was always so gracious and gave us the best advice about the hurricane coming and also Sherime and Marcus for helping us to catch the only flight out #Bermuda Air! Can’t wait to be back next year! Cheers Jeanne and Patrick
My wife and I had dinner at Aqua Terra on Thursday July 6th. We were not staying at the hotel. We had a nice outside table. When we were seated there were virtually one to three tables already occupied. There was one larger table seated but not much else. Others were seated after us. It took a long time to even get our water and drinks. We finally got our order in after waiting about 20 minutes. Other tables, maybe 5-6 were in the process of seating. We actually waited 45 minutes for our appetizers. Other tables that were seated after us got their food before us. When we got our apps, they were hot apps, but ours were frigid cold and dry. Our entrees took a long time to come out as well and they both were both fish entrees. Just bad cooking techniques and horrible time coming out. At the end of the meal, the waiter asked us how everything was. We told him it wasn't very good. He had nothing to say. He only tried to upsell us more wine and dessert. We were led to expect a great experience and it was far from that - especially when paying over over $200. We were beyond disappointed and let our friends who live on the island know. We will never come back to the Reefs for any type of event, dinner etc. Very sad .............
We went to the Reefs Resort for their Thursday night Beach BBQ buffet, bonfire and music. Beautiful setting for an enormous buffet of beef brisket, chicken, ham, chili/peach salad, potato salad, corn and many other sides. Multiple desserts to choose from including mango parfait. Drinks were good, but not included in the base cost of $59 pp. Can’t beat $10 for a dark n stormy! Our server Richard was attentive and friendly. They tried the bonfire, but the wind was too much for it. Lovely unique experience.
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